The technical and organizational feasibility with regard to the integration of different systems and their operation was successfully established. Additional optimization potentials and/or upstream and downstream process expansion stages were identified (e.g. video identification, video consulting, multiple signatures).
Overall, an increase in efficiency has been achieved, focusing on accelerating signature processes, lower “bounce rates” and cost-effectiveness. In addition, Swiss legal and data standards, as well as regulatory certainty are guaranteed and seamless integration into the existing GKB infrastructure is ensured.
For the end customer of the GKB, the solution offers the equivalent legal binding as a handwritten signature and higher user-friendliness, e.g. no physical presence, no media breaks, no additional hardware, “real-time” processing of the request, as well as 2-factor authentication via smartphone.