Delivery program for regulated onboarding and qualified signing

Fang Su

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Solution built around consultOn

Banking / Insurance

Swiss regulated financial institution

Overview

End-to-end delivery support for launching regulated onboarding and digital signing workflows, including design and implementation of integration with the client’s core onboarding and core banking systems, while aligning business, IT, and compliance teams.

Challenge

The client needed to coordinate multiple stakeholders across IT, compliance, and business teams while implementing onboarding and qualified electronic signing. In parallel, they had to prepare structured documentation and verification evidence to support independent audits, without delaying go-live.

Solution

Using ConsultOn, the delivery program provided structured requirements definition, governance setup, and integration planning across onboarding and signing components. The engagement included workshop facilitation, testing and UAT support, go-live coordination, and preparation of documentation and evidence aligned with qualified signing and audit expectations.

The solution integrated SignOn, identOn, AccessOn, and DataOn to ensure consistent delivery, traceability, and operational readiness across the onboarding and signing flow.

Outcome (illustrative):

  • Reduced rework through clearer requirements and UAT readiness
  • Smoother approval cycles supported by structured documentation and evidence
  • Coordinated go-live with defined ownership and post-launch optimization planning

Product Scope

Title text

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Delivery Governance

Keep the program on track with clear ownership, aligned decisions, and structured delivery oversight.

Requirements Definition

Turn business, IT, and compliance needs into actionable requirements that reduce rework and accelerate delivery.

Integration Planning

Define integration architecture upfront to ensure seamless connectivity between onboarding, signing workflows, and core systems

UAT Support

Support user acceptance testing to validate critical onboarding and signing journeys before launch, reducing issues and improving business readiness.

Go-live Coordination

Coordinate a controlled go-live with clear ownership, minimal disruption, and faster stabilization.

Documentation and Evidence Preparation

Prepare structured documentation and supporting evidence to support approvals without delaying delivery.

Product Used

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